SMS Texting Policy

1. Consent

By providing your mobile phone number to 1623 Events & Production LLC ("we," "us," or "our") through any of our web forms, you voluntarily opt in to receive ongoing, recurring SMS/MMS text messages from us. This consent is collected via the web form you complete and applies to all ongoing message communications until you opt out.

2. Types of Messages

You may receive the following types of SMS/MMS communications:

• Appointment reminders
• Technician arrival notifications
• Service ticket updates
• Parts order updates
• Delivery notifications
• Scheduling updates
• Invoices and payment reminders
• Account notifications
• Customer support communications

3. Message Frequency

Message frequency varies depending on your interactions with us and the services you request. You may receive multiple messages per month related to the categories listed above.

4. Message and Data Rates

Standard message and data rates may apply from your wireless carrier for messages you receive from us. Check your mobile plan for details. You are responsible for any charges imposed by your carrier.

5. How to Opt Out

You may cancel any SMS subscription at any time by replying STOP to any message you receive from us. Upon doing so, you will receive a one-time confirmation message confirming your opt-out. You may reply HELP at any time for assistance.

You may also opt out by contacting us using the information provided in the Contact Us section below.

6. Not a Condition of Purchase

Your consent to receive text messages is not a condition of any purchase, booking, or service. By submitting your phone number, you represent that you are the account holder or authorized user of the phone number provided.

7. Carrier Liability

We are not liable for any delays or failures in delivery of messages by your wireless carrier. Delivery of SMS/MMS messages is subject to carrier network availability and limitations.

8. Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable state and federal SMS messaging regulations, including the requirements of the Cellular Telecommunications Industry Association (CTIA) Messaging Principles and Best Practices.

9. Changes to This Policy

We reserve the right to update this SMS Texting Policy at any time. Changes will be posted on this page with a revised "Last updated" date. Your continued receipt of messages after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions about this SMS Texting Policy, please contact us: